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Desktop Management enGenius has the experience to manage all the hardware and software assets for our customers. We provide laptop and desktop computer installations, printers, baseline software and other mission-critical devices. enGenius manages VIP lists and provides asset management including intake and disposal.Application Development & Maintenance enGenius provides experienced Software Developers, Oracle/SQL DBAs, QA/QC specialist and Business Analyst who support our customer’s mission-critical business applications. Our support includes escalated Tier 3 tickets using ITSM tools that feed into the lifecycle development Configuration Control Board (CCB) process. The enGenius agile development team supports emergency releases and regularly scheduled release processes. Web/Portal Development & Maintenance enGenius provides experienced Website developers using Java, HTML and Oracle technologies for our customer’s Internet and Intranet portals. We provide web design, web content development, web security that provides electronic business for our customers. enGenius uses appropriate open-source tools, web services and the like to reduce costs to our customers and provide interoperability between disparate systems. Application / e-mail Server Management enGenius provides day-to-day messaging availability and performance monitoring of Mail Servers for our customers to ensure mail server availability. Our services include backup, restore, (need more)….. |
| Mobile Device Management |
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enGenius provides enterprise-wide mobile device management for our customers, primarily, Blackberry Support and more recently, Smart Phones and Tablet Computers such as iPads. Our teams have allowed our customers to become flexible in their mobile device choices. We are consistently testing these devices for security breaches and we work with vendors to resolve security-related issues so our government customers can safely use these devices on their networks.
